Returns & Exchanges
At Real, we want you to feel confident in every piece you wear. If your purchase isn't a perfect fit, you can return or exchange any unworn items within 30 days of delivery.
Initiate Your Return
Visit our online portal and enter your order number and email address to select the items you wish to return or exchange.
Prepare Your Package
Place the items in their original packaging with all tags attached to ensure they remain in pristine condition during transit.
Print and Attach Label
Download your prepaid shipping label from the portal, print it out, and securely attach it to the outside of your return parcel.
Drop Off and Track
Leave your package at any authorized carrier location and keep your tracking number to monitor your refund status in real-time.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing